Newbridge Support Center

Welcome to the Support Center

Topics

  1. Access
    1. Online Access Setup
    2. Add Additional Accounts to Online Access
    3. Provide Someone Else Access to My Accounts
  2. Login Guides
    1. First Time User Login Guide
    2. Reactivated Login Guide
  3. Login Issues
    1. Invalid Credentials
    2. Forgot Username
    3. Forgot Password
    Show 3 more
  4. One Time PIN
    1. Incorrect Security Code Info Displayed
    2. Not Receiving PIN code
    3. My Phone Number for my OTP has changed
  5. Tips & Tricks
    1. Locate Statements, Confirms and Tax Documents
    2. Update your Email Address for Electronic Document Delivery
    3. Opt Out/In of Electronic Document Delivery
    Show 1 more
  6. Troubleshooting
    1. Trouble Accessing Investor Inbox
  7. Questions
    1. Is there a mobile app for account access?
    2. Unable to Locate Documents in Axos Email
    3. Other Questions
      Other Questions
    Show 1 more

Suggested forms

  • Locate Statements, Confirms and Tax Documents in Newbridge Online Access

    Click here to help you locate your Newbridge statements, confirms and tax documents on the FIS Investor Portal.

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